Last updated: January 1, 2025
1. Introduction
Welcome to CarFy Marmaris ("we", "us", "our"). We operate the website carfymarmaris.com, an online aggregator for car rental services in Marmaris, Turkey. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website or make a booking through our platform.
By using carfymarmaris.com you agree to the collection and use of information as described in this policy. If you do not agree, please do not use our website.
2. What Data We Collect
We may collect and process the following categories of personal data:
- Contact information: Name, email address, phone number provided when making a booking enquiry.
- Booking details: Rental dates, pickup location, vehicle category, driver age and licence details required to process your reservation.
- Payment data: We do not store card details. Payment is processed securely by our booking partner's payment gateway (LocalRent.com / Rentalcars Connect).
- Usage data: IP address, browser type, pages visited, referral source and session duration collected automatically via analytics tools (Yandex.Metrica, Google Analytics).
- Cookies: We use cookies and similar tracking technologies as described in Section 6 below.
3. How We Use Your Data
We use your personal data for the following purposes:
- Processing and confirming car rental bookings;
- Sending booking confirmations and rental vouchers by email;
- Responding to enquiries submitted via email or our contact form;
- Analysing website usage to improve our service and user experience;
- Complying with applicable legal and regulatory obligations.
We do not sell, rent or share your personal data with third parties for marketing purposes without your explicit consent.
4. Data Sharing
To fulfil your booking, we share the necessary personal data with:
- Local rental suppliers at Dalaman Airport and in Marmaris who service your reservation;
- LocalRent.com / Rentalcars Connect — our booking platform partner, who processes the reservation and handles customer support;
- Analytics providers (Yandex LLC, Google LLC) who collect anonymised usage statistics under their respective data processing agreements.
All third parties are required to process your data securely and only for the specific purposes agreed with us.
5. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes listed above, or as required by applicable law. Booking data is typically retained for up to 3 years for accounting and legal compliance purposes. Analytics data is anonymised and may be retained indefinitely in aggregate form.
6. Cookies
Our website uses the following types of cookies:
- Strictly necessary cookies: Required for the website and booking widget to function. Cannot be disabled.
- Analytics cookies: Used by Yandex.Metrica and Google Analytics to understand how visitors use our website. These are anonymised and do not identify individuals.
- Functional cookies: Used to remember your preferences (e.g. language selection) across sessions.
You can control cookies via your browser settings. Disabling analytics cookies will not affect your ability to browse the site or make a booking, but may affect the accuracy of usage statistics we use to improve our service.
7. Your Rights
Under applicable data protection legislation (including the GDPR where it applies), you have the following rights regarding your personal data:
- Right to access: Request a copy of the personal data we hold about you.
- Right to rectification: Request correction of inaccurate or incomplete data.
- Right to erasure: Request deletion of your personal data where there is no legitimate reason for us to retain it.
- Right to restriction: Request that we restrict processing of your data in certain circumstances.
- Right to portability: Request that we transfer your data to another controller in a commonly used format.
- Right to object: Object to processing based on legitimate interests.
To exercise any of these rights, please contact us at book@carfymarmaris.com. We will respond within 30 days.
8. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or disclosure. Our website uses HTTPS encryption for all data transmitted between your browser and our servers. Payment processing is handled entirely by our partners' PCI-DSS compliant payment infrastructure.
9. Third-Party Links
Our website may contain links to third-party websites (including rental supplier websites and partner sites). We are not responsible for the privacy practices or content of those sites. We recommend reviewing the privacy policy of any site you visit.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated date will be noted at the top of this page. Continued use of the website after any changes constitutes acceptance of the updated policy.
11. Contact
For any privacy-related questions, requests or complaints, contact us at:
CarFy Marmaris
Email: book@carfymarmaris.com
Website: carfymarmaris.com